Certified Diversity Trainer

This course develops your ability to create high-impact training modules, giving you best-practice tools to design cost-effective modules that build competencies effectively. It emphasizes cultural diversity training, but the skills apply to any training.

There are two parts to creating cultural diversity courses: training design and training module development. The development phase involves creating instructional materials and evaluating quality assurance to ensure a close fit between the design intent and the actual product.

Mandatory cultural diversity training is one of the most challenging courses to facilitate. Political issues, differing attitudes toward the training, the mandatory requirement, and cultural differences among participants all require specialized skill.

This course provides participants with the skills needed to facilitate cultural diversity training successfully — engaging participants, managing group dynamics, and addressing sensitive topics with tact and understanding.